Shipping & Handling
Our prices are inclusive of discount, UK Vat, and delivery to your preferred address within mainland England & Wales. Delivery costs and charges apply to certain postcodes ie: Highlands & Islands and Northern Ireland these can be additionally added during the checkout process. We do not deliver to Channel Islands & Europe.
Please ensure you arrange a convenient time for delivery. The couriers will attempt to deliver twice and leave a card with a contact number on. If you are not in on both of these occasions (and you have not made arrangements to leave it with a neighbour) then you will be required to pay a charge per extra delivery attempt. If the item cannot be delivered and comes back to us then we will have to charge an additional fee for the return. We do not profit from either of these charges – we simply charge you what our delivery company will charge us. Goods should be inspected before they are signed for. You must notify us via email within 24 hours if your goods are subsequently found to be damaged.
To purchase from us you must be over 18. By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purpose of supplying goods (including passing your address and contact telephone number details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent.
All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price.
Most products are kept in stock, and usually dispatched within 1-2 working days after clearance of payment however delivery of tractors is usually 4-5 working days. Some items will be dispatched directly from our distributors. If the item is out of stock we will keep you informed of any major delays.
Deliveries are normally between 8-6pm weekdays.
Garden Machinery Superstore will not be responsible for any items which you send back to us that are lost or damaged in transit.
Garden Machinery Superstore shall not be held liable for any delays in delivering goods, nor shall they be liable for delays caused to customers work commitments due to your order not arriving on time.
Garden Machinery Superstore shall not be liable to customers for charges for hire of alternate machinery or labour. We will not be liable for compensation of any kind due to late delivery of machinery or failure of machinery or damage to property from delivery.